TERMOCERA SILICONE

You may return new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of delivering your package to the return sender, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the sender (5-10 business days), the time it takes us to process your return once we receive it (3-5 business days), and the time it takes your bank to process our refund request (5-10 business days).

If you need to return an item, simply email us with your request. We will notify you via email of your refund once we have received and processed the returned item.